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Our embroidered jewellery consists of delicate textile creations that change with use. Normal wear and damage resulting from an accident or inappropriate use do not, in themselves, constitute a lack of conformity. Each request is assessed individually, in accordance with statutory warranties. A repair quotation may be offered when the repair is not covered.
Please see our terms and conditions for the applicable statutory warranties.
Orders already placed remain subject to the commitments applicable when they were confirmed.
For any request, contact info@celeste-mogador.com with your order number and a description of the problem. Photos, if you can provide them, will help us assess your request.
Return address: Céleste Mogador, 61 rue Jean Guéhenno, 35700 Rennes, France.
